General Responsibilities:
To sell cable television products and services to new or existing customers by telephone solicitation.
Specific Responsibilities:
Sell cable television products and services by telephone solicitation.
Responsible for possessing a basic level of product knowledge of all programming offered to our customers, including knowledge of existing programming content, pricing, packaging and channel line-up.
Conduct reminder calls for service and installation appointments.
Post installation calls are made as prescribed along with downgrade and disconnect retention calls.
Pay-per-view acquisition calls
Upgrade and improve sales presentation, knowledge of products, service and rates, as required.
Other duties as directed or assigned.
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It is Mediacom’s policy to affirmatively support Equal Employment Opportunity (EEO) for all qualified individuals without regard to color, gender, religion, creed, national origin, age, race, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law. This policy covers all aspects of the employment relationship including recruiting, hiring, compensation, assignment, promotion, transfer, training, working conditions, employment longevity, retirement, employee benefits and termination.
Mediacom’s EEO philosophy promotes equal employment opportunity throughout the organization. Any form of unlawful employee harassment based on the above mentioned characteristics is prohibited. |
